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The underfloor heating stores CableSafe™ installation guarantee is a simple low cost insurance to give all our customers complete peace of mind when buying electric underfloor heating. Simply add the low cost insurance at the checkout and if you damage your heating cable during installation then we will replace your cable without any questions!

Its very simple - simply add at the checkout when you have chosen your products and thermostats etc.

All underfloor heating mats and cables up to 10 square meters £4.99

All underfloor heating mats ans cables over 10 square meters £9.99

Simple, easy and gives you complete peace of mind!

See below for full details:

1. Purchase an Underfloor Heating Store kit, and follow the recommended installation procedures in our Installation Guide. Any failure to follow our instructions will invalidate our guarantee.

2. If you cut or damage the heating mat/cable before installing your finished floor covering, return the damaged mat/cable to The Underfloor Heating Store within 28 DAYS of purchase, accompanied by your original dated sales invoice.

The Underfloor Heating Store will replace and heating mat or cable (maximum 1 mat or cable) with another underfloor heating mat or cable FREE OF CHARGE
.

Please Note :

(ii) The CableSafe™ Installation Guarantee does not cover any other type of damage, misuse, or improper installation due to incorrect adhesive or subfloor conditions. There is a Limit of one free replacement heating element per customer or installer.

(iii) Damage to the heating element that occurs after tiling, such as lifting a damaged tile once it has set, or subfloor movement causing floor damage, is not covered by the CableSafe™ Installation Guarantee.

We also offer a full underfloor heating installation service - click here for details