Bank Holiday Delivery Information
Orders placed before 3pm on Wednesday 17th April will be scheduled for delivery on Thursday 18th April †*
All orders placed after 3pm on Wednesday 17th April will be scheduled for delivery on Tuesday 23rd April †*
Orders placed before 3pm on Thursday 18th April will be scheduled for delivery on Tuesday 23rd April †*
All orders placed after 3pm on Thursday 18th April will be scheduled for delivery on Wednesday 24th April †
* Unless Saturday delivery has been selected.
† product exemptions apply.
Next working day to all UK mainland addresses
See our terms & conditions for full details
As standard we include FREE 2 - 3 DAY DELIVERY* to all UK mainland addresses (excluding, Channel Islands & Eire) on all heating products.
Delivery outside the mainland UK may be arranged by prior agreement. You will be notified of the amount of the charge for this service and will at that point have to make a decision whether you wish to proceed wth your order.
*Free delivery only applies to orders over £19.99
*Next working day delivery excludes pallets
Pallet deals are on a 3 day delivery
'Ordered on line; the all process was smooth and the delivery arrived on time. The product is great we have already used it in other houses we have been refurbishing, easy to install and with great performance.'
A masterclass in customer service
'What a pleasure to do business with this company, I've bought 5 underfloor heating mats and other sundries. I had a few questions and they were all answered promptly. it was great to get the confirmation emails and a note to say theyd been despatched. All orders arrived safe and sound next day. dead easy to fit and I'm pleased I watched their instalation video or I'd have ordered to much'
Fast, friendly and good value
'I am a Brit living in Sweden and i ordered an underfloor heating system which i received within a week, intact and everything there as should be. I was very pleased with the service and the helpfulness of the staff and as a result im ordering another system for the groud floor of my house with more to follow when i do the basement area. Friends are also ordering this week for their house here as we cant match the price to quality.I would recommend.'
The best delivery ever
'My order was dispatched on Monday and on Thursday morning it was in Ukraine (moreover, Wednesday was public holiday in Ukraine) Just 3 days! It is unbelieveable! It the best delivery I have ever dealt with. Thank you for such a great service!'
Please note: we rely upon the services of third party couriers, and whilst we endeavour to always deliver in a timely manner there are unfortunately a few occasions when the couriers fail to deliver on the appointed day and before the specified time. This happens rarely, but we cannot be held responsible for the late delivery of an item, or any costs incurred by customers' tradesmen unable to work, please ensure you have your materials before booking in any trades. Our commitment to you is to deliver the product to the courier.
Deliveries to the continent will incur an additional charge and take up to 5 days dependant on the destination.
Non stock or temporarily out of stock items will be back ordered for you. You will be notified by e-mail of expected delivery date and given the option to cancel your order if you would rather not wait.