Our Promise

Total peace of mind when you shop with us...

ProWarm™ Warranty

Our electric underfloor heating systems are constructed using the highest quality materials and the latest state of the art machinery.

That's why we offer our lifetime warranty on our undertile mats , cable systems, and prowarm thermostats.

Price Match Promise

Price Match Promise to our customers, we will match our key competitors prices for any of our products being delivered within the UK.

Our Price Match commitment is simple: 'If you find a cheaper price online, we'll match it!'

30 Day Money Back Guarantee

We offer a 30 day money back guarantee on all of our products.

If you're not 100% happy with your product you can return them straight back to us!

Free Delivery

As standard we include FREE 2 - 3 WORKING DAY DELIVERY* to all UK mainland addresses on all heating products (except energy efficiency products and shower trays).

Lifetime Warranty

We offer a Lifetime Warranty on all our undertile mats and cable systems, we also offer a Lifetime Warranty on all ProWarm™ thermostats.

Cablesafe Guarantee

Damage your underfloor heating cable or mat during the installation process and ProWarm™ will replace it free of charge!

50 year Pipe Warranty

All ProWarm™ water systems come with high quality ProWarm™ European Standard Pex-Al-HDPE pipe, which comes with a 50 year pipe warranty.