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Bank Holiday Delivery Information
Orders placed before 3pm on Wednesday 17th April will be scheduled for delivery on Thursday 18th April †*
All orders placed after 3pm on Wednesday 17th April will be scheduled for delivery on Tuesday 23rd April †*
Orders placed before 3pm on Thursday 18th April will be scheduled for delivery on Tuesday 23rd April †*
All orders placed after 3pm on Thursday 18th April will be scheduled for delivery on Wednesday 24th April †
* Unless Saturday delivery has been selected.
† product exemptions apply.
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Contact Us
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Customer services:customerservices@theunderfloorheatingstore.com
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Showroom
Unit 12, Carnival park,
Carnival way,
Basildon, Essex, SS14 3WNMon - Thu 8am - 6pm Friday 8am - 5pm Saturday 8am - 12am Sunday &
Bank HolidaysClosed -
Trade Counter
Unit 11, Carnival park,
Carnival way,
Basildon, Essex, SS14 3WNMon - Thu 7:30am - 6pm Friday 7:30am - 5pm Saturday use reception Sunday &
Bank HolidaysClosed
* Returns and exchanges must be received 30 minutes before closing time if delivered in person.
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Request a quote?
Send us your plans and we'll provide you a quote.
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Lost your manual?
All our manuals are available to download.
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Help & advice
Need help installing? Check out our guide centre.
Our qualified team
All our technical staff are fully qualified electricians and plumbers. We are here to offer expert advice on any issues you may have. Our in-depth knowledge of structural sub floors, floor coverings and different installation methods makes us the industry's leading experts in both water and electric underfloor heating systems.
