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Contact Us
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Customer services:customerservices@theunderfloorheatingstore.com
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Showroom
Unit 12, Carnival park,
Carnival way,
Basildon, Essex, SS14 3WNOur Showroom is currently closed until further notice due to the coronavirus outbreak.
We apologise for any inconvenience caused.
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Trade Counter
Unit 11, Carnival park,
Carnival way,
Basildon, Essex, SS14 3WNMon - Fri 8:00 - 13:30 Mon - Fri 14:30 - 17:00 Sat - Sun Closed We are open for contactless collections and trade counter purchases
* Returns and exchanges must be received 30 minutes before closing time if delivered in person.
The safety of our employees, our customers and the communities we serve will always be our number one priority.
With this in mind, we've carefully deliberated the best way to reopen our premises in a socially distanced and responsible manner. Our approach will enable us to continue to supply the trades, who provide essential maintenance and services - keeping our critical infrastructure maintained, secure and operational during this current crisis.
Our Basildon branch is open for contactless collections and trade counter purchases. Free next working day delivery is still available online.
Call us today on 01268 567016 to place your order!
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Request a quote?
Send us your plans and we'll provide you a quote.
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Lost your manual?
All our manuals are available to download.
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Help & advice
Need help installing? Check out our guide centre.
Our qualified team
All our technical staff are fully qualified electricians and plumbers. We are here to offer expert advice on any issues you may have. Our in-depth knowledge of structural sub floors, floor coverings and different installation methods makes us the industry's leading experts in both water and electric underfloor heating systems.
