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SKU: NEOFLO

Heatmiser neoFlo Smart Radiator Thermostat

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Description

Heatmiser neoFlo Smart Thermostatic Radiator Control

The IMI Heatmiser neoFlo is an advanced smart thermostatic radiator control designed to deliver precise room-by-room heating management across radiator systems. Ideal for modern smart heating upgrades, neoFlo allows homeowners and installers to improve comfort, efficiency, and control while integrating seamlessly with existing Heatmiser systems, including wet underfloor heating installations.

Designed for both retrofit and new heating projects, neoFlo provides intelligent radiator zoning with quiet operation, accurate temperature management, and optional app connectivity through the Heatmiser neo ecosystem.

Key Features and Benefits

  • Smart thermostatic radiator control for accurate room-by-room heating management
  • Compatible with the Heatmiser neo ecosystem for integrated smart heating control
  • Supports hybrid heating systems combining radiators and wet underfloor heating
  • Quiet valve operation for improved day-to-day comfort
  • Optional app control and remote access when paired with neoHub G3
  • Allows individual room scheduling and temperature adjustment
  • Boost mode for rapid room warm-up when required
  • Open window detection helps reduce unnecessary heating energy use
  • Frost protection mode helps protect pipework during cold conditions
  • Long battery life for low-maintenance operation
  • Smart home compatibility with supported voice assistants and automation platforms
  • Suitable for expanding existing Heatmiser smart heating systems

Suitable Applications and Compatibility

The neoFlo smart radiator thermostat is suitable for domestic heating systems using thermostatic radiator valves. It is ideal for:

  • Radiator-only central heating systems
  • Hybrid systems combining radiators with wet underfloor heating
  • Smart home heating upgrades
  • Multi-zone heating control installations
  • Retrofit heating improvement projects
  • Energy-efficient room zoning applications

neoFlo can operate as a standalone smart radiator controller for localised temperature management or as part of a wider connected system when paired with Heatmiser neoHub G3 and RF Switch components.

The unit is designed to fit most modern thermostatic radiator valves using a standard M30 connection and includes compatibility support for additional valve types using adaptors where required.

Role In Underfloor Heating

In properties using both radiators and wet underfloor heating, neoFlo plays an important role in creating a fully integrated smart heating system. It allows radiator-heated rooms to be managed within the same Heatmiser neo environment as underfloor heating zones, helping deliver consistent comfort and improved heating efficiency throughout the property.

By enabling independent room-by-room temperature control, neoFlo helps reduce unnecessary heating demand, improve zoning performance, and support lower running costs. When combined with neoHub G3 and RF Switch, the system can also participate in intelligent call-for-heat functionality, allowing the wider heating system to respond dynamically to room requirements.

Guidance

neoFlo is designed for straightforward installation onto compatible thermostatic radiator valves. For app control, scheduling, and remote access, pairing with neoHub G3 is required.

Where boiler communication or call-for-heat functionality is required, installation of the RF Switch should be completed by a suitably qualified heating or electrical professional.

For best performance within smart zoning systems, neoFlo should be configured as part of a correctly balanced heating system.

Technical Overview

  • Smart thermostatic radiator controller
  • Wireless communication within the Heatmiser neo system
  • Supports smart scheduling and remote access via neoHub G3
  • Compatible with Heatmiser neoApp functionality
  • Supports smart home integrations including voice control platforms
  • Open window detection and frost protection functions
  • Manual override and boost heating modes
  • Designed for low-noise operation
  • Battery-powered design with extended battery lifespan
  • Suitable for domestic radiator heating systems and hybrid heating applications

Want neoFlo to call for heat?

For setups where neoFlo needs to do more than control the radiator, the full heating solution uses neoFlo + neoHub G3 + RF Switch. In this setup, neoFlo can help enable the heating system to fire when rooms call for heat, while neoHub G3 provides app control, remote access and scheduling.

The RF Switch is the key part of this setup. It receives the signal and must then be wired to the boiler or other heat source output so the system can respond correctly when heat is needed.

Installer note: Where RF Switch is used to call for heat, it must be wired to the boiler or other heat source by a suitably qualified installer.

How the neoFlo full heating solution works

 

You will need: neoFlo + neoHub G3 + RF Switch

Reviews

Manuals

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Smart home compatibility

Connect neoFlo into a wider smart home setup

When paired with neoHub G3, neoFlo can form part of a broader connected home experience, helping bring radiator control into the wider neo ecosystem and compatible smart-home platforms.

This gives homeowners a convenient way to combine room-by-room radiator control with app access, routines and familiar smart-home integrations.

  • Works with Apple Home
  • Works with Amazon Alexa
  • Works with Google Home
  • Works with IFTTT

System functionality

Choose the level of control that suits your home

neoFlo can be used on its own for local radiator control, paired with neoHub G3 for smarter app-based features, or combined with RF Switch where the system needs to call for heat.

Stand-alone functions without neoHub

neoFlo can operate independently without neoHub, providing essential heating control right from installation. The only requirement is calibrating the radiator valve, allowing a quick and simple setup without relying on network availability.

Manual mode

Users can manually adjust room temperature by pressing the button to activate the display, then turning the wheel to select the desired setpoint. The chosen temperature remains active until changed again or overridden by another mode.

Open window detection

If the room temperature drops sharply (>2°C in 2 minutes), neoFlo closes the valve for 30 minutes to help prevent unnecessary heating. After that, it returns to the previous mode. Settings can be adjusted via the neoApp when paired.

Simple time scheduling

Up to four daily heating periods with different temperatures can be set directly on neoFlo, helping reduce energy use before connecting to neoHub for more advanced scheduling.

Boost mode

Boost mode fully opens the valve for 30 minutes to warm the room quickly. A countdown appears on the display, and the system then returns to the previous schedule or mode.

Frost protection

If room temperature drops below 5°C, neoFlo automatically opens the valve to help protect against freezing pipes.

Valve protection

neoFlo runs an automatic valve exercise cycle once a month to help prevent limescale build-up and maintain performance.

Low battery indicator

A low battery icon appears when replacement is needed. Thanks to hybrid technology, battery life is designed to last around five to six years.

Enhanced functions with neoHub G3 and neoApp

Connecting neoFlo to the neoApp via neoHub G3 enables full remote control and access to advanced settings. Users can adjust temperatures through the app or directly on neoFlo, with synchronisation between the two.

Auto mode

neoFlo follows a heating profile based on predefined schedules. These can be modified through the neoApp, with manual temperature changes remaining active until the next scheduled change.

Holiday mode

Set Holiday Mode through the neoApp to switch devices to frost protection until a specified return date. Heating can still be temporarily activated if required.

Adaptive thermal balancing

neoFlo can help improve heat distribution by adjusting flow to help prevent uneven heating. For more advanced balancing performance, IMI Heimeier valve solutions can also be used.

Boost mode

Need fast heating? Boost Mode fully opens the valve for 30 minutes, then returns to the previous mode automatically.

Temperature hold

Set a temporary temperature outside the normal schedule for a chosen duration. Once the hold period ends, neoFlo returns to the previous schedule.

Open window detection settings

The neoApp allows the sensitivity and duration of open-window detection to be adjusted.

Pre-heat

With Pre-Heat mode, neoFlo starts heating before the scheduled time so the target temperature is reached when needed.

Offset temperature

neoFlo measures temperature at the radiator, so a room offset of ±5K can be applied in the neoApp to fine-tune comfort.

Automatic software updates

Once paired with neoHub G3, neoFlo can check for software updates and install them in the background.

What does adding RF Switch enable?

RF Switch is the component that allows neoFlo to become part of a setup that can call for heat. It acts as a wireless receiver and can trigger the boiler, zone valve or other heat-source output when rooms need heating.

  • Enables neoFlo to be part of a wider heating response
  • Supports up to two heating zones and one hot-water zone
  • Surface-mounted wireless receiver for easy installation
  • Can also act as a wireless boiler enable link from UH8-RF v2
  • For neoFlo call-for-heat setups, up to 20 neoFlo devices can be paired, with up to 10 per channel

Product

Heatmiser RF Switch v2

Number of heating zones

2

Number of hot-water zones

1

Mounting type

Surface

Maximum relay load

3A resistive

Maximum total load

9A resistive

Supply

230V AC

Dimensions

108 x 90 x 24mm

Choose your setup

Build your neoFlo system

Start with neoFlo, then add the components needed for connected control and call-for-heat. neoFlo, neoHub G3 and RF-SWITCH are sold on separate product pages, so add each required item to your basket individually.

One Heatmiser neoFlo smart radiator thermostat

Room control

neoFlo

The smart radiator thermostat at the heart of your room-by-room heating setup.

  • Controls the temperature at each compatible radiator
  • Works independently for local control and simple scheduling
  • Add more neoFlo thermostats as your system grows
Heatmiser neoFlo smart radiator thermostats with neoHub G3

Connected control

neoHub G3

Add the hub to connect neoFlo to the neoApp and the wider Heatmiser neo ecosystem.

  • Enables neoApp control and remote access
  • Adds smarter scheduling, pre-heat and temperature hold
  • Supports compatible smart-home integrations and automatic updates
Shop neoHub G3

neoFlo, neoHub G3 and RF-SWITCH are sold separately. Product buttons open in a new tab so you can add each part of your chosen system without losing this guide.

Common questions

Need help understanding neoFlo?

neoFlo can work in different ways depending on how you want the system to operate. These questions are here to help explain the most common setup options.

How does the neoFlo system work?

neoFlo fits to the radiator and controls the flow of warm water through the valve to manage room temperature. If you want connected app control, neoFlo can pair with neoHub G3, which links the system to your router and the neoApp. If you want the system to be able to call for heat, neoFlo can also work with the RF Switch, which can then trigger the boiler, zone valve or other heat-source output.

In simple terms: the heat source provides warm water, neoFlo controls the radiator, neoHub G3 adds app control, and RF Switch allows the wider system to respond when a room needs heat.

Diagram showing how neoFlo works with the heat source, RF Switch, neoHub G3 and neoApp

Do I need to buy neoFlo as a pack?

No. The packs are there as suggested routes in to make choosing easier, but they are not the only way to buy. For example, if you already have a neoHub G3, you may only need neoFlo units. If you want a system that can call for heat, you may add an RF Switch as well. The right setup depends on how you want the system to work in your home.

Can I add neoFlo to an existing neo underfloor heating system?

Yes. neoFlo is a strong option for homes that already use the neo ecosystem for underfloor heating and want to extend smarter control into radiator-heated rooms. In many cases, this means you can keep building on the neo setup you already have rather than starting again.

Can I use neoFlo on its own?

Yes. neoFlo can be used on its own to control an individual radiator locally. If you want wider system features such as app control, scheduling, remote access or smart-home compatibility, it should be paired with neoHub G3.

Do I need a neoHub G3?

neoHub G3 is required for app control and for connecting neoFlo into the wider neo ecosystem. It enables use of the neoApp, remote access, schedules, routines and broader smart-home compatibility. If you already own a neoHub Gen 1 or Gen 2, you will need to upgrade to a neoHub G3 to use neoFlo with app-based control. If you only want local radiator control, neoFlo can still be used without a hub.

Why would I need an RF Switch?

The RF Switch is used when you want neoFlo to be part of a setup that can call for heat. It receives signals and can trigger the boiler, zone valve or other heat-source output, allowing the wider system to respond when a room needs heating.

Can I pair multiple neoFlo devices with neoHub G3 and RF Switch?

Yes. You can pair multiple neoFlo devices with neoHub G3 for smart control of radiators throughout the home. To create a system that can call for heat, up to 20 neoFlo devices can also be paired with an RF Switch, with up to 10 devices per channel.

Does neoFlo use batteries?

Yes. neoFlo uses 4 x AA batteries, with battery life designed to last up to six years.

Will neoFlo fit my radiator valve?

neoFlo is fitted with an M30 x 1.5 connection, which fits most modern radiator valves. It is also supplied with an RA adaptor for other valves. For older radiator types, please refer to the setup sheet, which lists additional adaptors that are also available to buy.

Can neoFlo work with smart-home platforms?

Yes. When paired with neoHub G3, neoFlo can form part of a broader connected home experience through the wider neo ecosystem, including app-based control and supported smart-home integrations.

Are there any videos to help me get started with neoFlo?

Yes. Heatmiser has created a set of short videos to help explain installation, setup and everyday use of neoFlo.

neoFlo installation overview

Functions and features overview

Screen display guide

How to pair neoFlo

Available to buy

Old Radiators Can Learn New Tricks

Smarter radiator control for modern living.

Meet neoFlo, the smart radiator thermostat designed to bring quiet comfort, digital precision and room-by-room control into the neo ecosystem. Enable convenient app control or build a fuller heating solution for your home.