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Description
The Heatmiser neoHub Smart Heating Hub serves as the central hub and communication gateway for the Heatmiser Neo System, connecting the neoStat, neoAir, and neoPlug devices. If you want to control your heating and hot water system from your smartphone, the neoHub Gen 2 is a must-have.
Key Features:
Homekit Support: The neoHub Gen 2 offers HomeKit support for all connected Neo devices, allowing seamless integration with Apple's smart home ecosystem.
Cloud Server Connection: The neoHub Gen 2 connects to the Heatmiser Cloud Servers, eliminating the need for complex technical setup. The connection is established effortlessly.
Mesh Networking: With the neoHub Gen 2 managing network traffic, data is automatically routed from neoStat to neoStat using the most efficient path. This mesh networking capability ensures excellent coverage throughout your home. In areas with weak signals, the neoPlug can be used to boost the signal.
Remote Updates: The neoHub Gen 2 and connected devices receive automatic updates, ensuring you always have the latest firmware and benefit from the newest software enhancements.
Easy Setup and Pairing: The neoHub Gen 2 connects to your home router using an Ethernet cable, requiring a free port. It is a plug-and-play device, and pairing with neoStat, neoAir, and neoPlug is incredibly simple. You can pair up to 32 Neo devices to the hub.
In-Home and Remote Access: Once you have paired all your Neo devices with the neoHub Gen 2, you gain convenient in-home and remote access to control your heating, hot water, and appliances.
To ensure your neoHub Gen 2 is always up to date, it automatically downloads and installs the latest software enhancements. This guarantees you have access to the most advanced features and improvements.
Product code:NEOHUBGEN2
Specifications
Connection
1 x Ethernet Port (RJ45) Lead Supplied
No. of connected devices
32
Included in the kit
1 x neoHub 1 x Ethernet Lead 1 x Mini USB Power Lead 4 x Power Adaptors
Mesh function
Yes
Supply
230V AC
Dimensions (W x H x D)
170 x 91 x 25.5mm
FAQ
What if my Internet connection drops? If your internet connection is lost you won’t be able to control your home heating system via the app. However you can still control the heating via the buttons on the thermostats.
Do I need a computer to setup the neo system? No, just a Smartphone or tablet with the Heatmiser app installed.
Do I need a fixed IP? No
Is there a subscription fee to this system? No, everything is free to use. Your neoHub and neoStats will also automatically receive and install all ongoing software updates absolutely free.
What's the range of the neo system? 50m from the neohub to the neoStat. The signal is then bounced with the same strength to the next thermostat so the signal from the hub has virtually zero chance of ever being too weak to connect.
Requirements for neo app controlled heating
neoStat: The neoStat is mains powered, so at least 3 wires excluding the earth are required at your thermostat position. Swapping your existing thermostat to the neoStat
neoHub: The neoHub requires a DHCP compatible broadband router.
SmartPhone App: You will need an iOS or Android compatible mobile device.
At The Underfloor Heating Store, we strive to make every step of your order as easy and convenient as possible, from finding the right underfloor heating setup to best suit you to taking delivery of your system the very next day.
We're proud to offer a range of delivery options to suit you:
2-3 working days delivery
Next working day (Order before 4pm Monday - Friday)
Next working day before 12 noon (Order before 4pm Monday - Friday)
At The Underfloor Heating Store, our customers have 30 days to upgrade, replace or refund their orders.
Returns
At The Underfloor Heating Store, we want to ensure you are happy with every purchase you make. If you have any issues with your chosen product, whether damaged, faulty or simply an unwanted item, you can simply return what you bought for a refund. Learn more.
Replacements
We take great care in the delivery of all of our products, however, in the event of your delivery arriving damaged or if you notice a manufacturing fault of any kind within 48 hours of delivery, you're within your rights to a replacement. Learn more.
Upgrades
Within 14 days of purchasing from us, you are eligible to upgrade if you deem you want something a little better. Simply send it back to us brand new and we'll happily assist you with an upgrade to your order. Learn more.
Lifetime warranty
At The Underfloor Heating Store, we are committed to providing our customers with high-quality products and outstanding customer service. That's why we offer a comprehensive warranty on all of our underfloor heating products, with a lifetime warranty for our ProWarm range of products.
Our warranties are designed to give you peace of mind and ensure that your underfloor heating system operates reliably for years to come.
At The Underfloor Heating Store, our main priority is customer satisfaction. To cement our commitment to this, we are proud to offer our Underfloor Heating Price Match Promise. If you find a lower price on an identical product anywhere else, we will match it – guaranteed!
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