
Our underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified electricians and plumbers. Contact us for expert advice on underfloor heating.
Call us 01268 567 016 Email us Visit the knowledge hubSave 25% on ALL Prowarm items with code: PROWARM25
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Our underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified electricians and plumbers. Contact us for expert advice on underfloor heating.
Call us 01268 567 016 Email us Visit the knowledge hubNext working day delivery
Order before 4pm Monday to FridaySpeak to a heating expert
Call our expert team on 01268 567016
The Warmup floor probe should be taped to the floor equidistant between two runs of the heating elements with the tip at least 300mm away from the outside edge of the heater, the wire leading from the probe to the thermostat should also be taped to the floor. This floor probe is compatible with the 4IE, 3IE and Tempo thermostats.
Let our experts help you
Product Question? Need help placing an order?
Our customer support is available Monday to Friday 7am-6pm.
Call us on 01268 567 016
Email sales@theunderfloorheatingstore.com
At The Underfloor Heating Store, we strive to make every step of your order as easy and convenient as possible, from finding the right underfloor heating setup to best suit you to taking delivery of your system the very next day.
We're proud to offer a range of delivery options to suit you, including free delivery on all of our orders or next working day delivery for a fixed price of £4.99
Explore our full delivery policy
At The Underfloor Heating Store, our customers have 30 days to upgrade, replace or refund their orders.
Returns
At The Underfloor Heating Store, we want to ensure you are happy with every purchase you make. If you have any issues with your chosen product, whether damaged, faulty or simply an unwanted item, you can simply return what you bought for a refund. Learn more.
Replacements
We take great care in the delivery of all of our products, however, in the event of your delivery arriving damaged or if you notice a manufacturing fault of any kind within 48 hours of delivery, you're within your rights to a replacement. Learn more.
Upgrades
Within 14 days of purchasing from us, you are eligible to upgrade if you deem you want something a little better. Simply send it back to us brand new and we'll happily assist you with an upgrade to your order. Learn more.
At The Underfloor Heating Store, we are committed to providing our customers with high-quality products and outstanding customer service. That's why we offer a comprehensive warranty on all of our underfloor heating products, with a lifetime warranty for our ProWarm range of products.
Our warranties are designed to give you peace of mind and ensure that your underfloor heating system operates reliably for years to come.
At The Underfloor Heating Store, our main priority is customer satisfaction. To cement our commitment to this, we are proud to offer our Underfloor Heating Price Match Promise. If you find a lower price on an identical product anywhere else, we will match it – guaranteed!
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